1 hour ticket response
HostAura’s team of technicians is committed to supplying swift answers to all your inquiries. We will review your tech support ticket once it has been received and will respond with a solution to the problem within less than 1 hour after the ticket submission. As a matter of fact, our average response time is 20 minutes.
An Outstanding Client Support Service
Each member of our help desk team has lots of years of experience in the cloud website hosting packages realm and most of them have worked for us for at least 5 years. They all are prepared to answer all your inquiries in the most competent way possible.
An Easy–to–Navigate Help Center Section
Incorporated into the Web Hosting Control Panel is an easy–to–browse Help Center, which features various sources of information. You can search through a regularly updated knowledge base featuring web hosting account management articles and site management articles, check our instructional video tutorials or check out the F.A.Q. archive.
