Service Uptime Guarantee
What precisely is included in the service uptime guarantee and why is it so important when you pick your hosting service supplier?
The service uptime is frequently dismissed by a lot of people as they are looking for a new cloud website hosting provider, but it can often be much more significant compared with the actual plan features. It will not matter how good a plan is if the sites hosted in the account are inaccessible for long periods of time. This type of downtimes in many cases are penalized by search engines, not mentioning the fact that visitors will most likely not return to a web site they experience difficulties with. For this reason, you must always check the stability of the hosting service before getting a new account so as to be sure that the success of your sites is not going to depend on third-party factors, but entirely on their content and on your marketing campaigns.
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Service Uptime Guarantee in Cloud Website Hosting
We guarantee 99.9% network uptime for every single
cloud website hosting account on our web servers. We use an innovative cloud hosting platform where each part of the web hosting service is managed by a separate cluster of web servers, so if one server fails, the remaining ones within the cluster are going to take over instantly. The cloud platform also cuts down the overall load substantially, and so the website hosting service is much more stable compared to a service through which everything runs on one machine and your websites will perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to ensure that your internet sites will remain online no matter what. Hardware and software firewalls guarantee the adequate functioning of the machines in case there is DDoS attacks whereas in the case of any software trouble, we have admins overseeing the web servers 24/7.
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Service Uptime Guarantee in Semi-dedicated Hosting
Through our semi-dedicated server solutions, you will enjoy a 99.9% service uptime and you can now just forget about any problems you may have experienced with other providers. In contrast to the vast majority of hosting companies, we don't manage everything on a single server. Instead, each part of the hosting service, like the file storage, emails, databases, Control Panel, statistics, and so on., has its own clusters of servers. If one machine fails, the others shall take over, so your sites will never be affected. We use an innovative load-balancing platform which ensures the ideal performance of both our servers and the internet sites accommodated on them. Numerous independent Internet providers and diesel powered generators are our backup in case there is an infrastructural problem, while a crew of skilled admins, that is available 24/7, keeps track of the system in case there are software issues. Through our
semi-dedicated hosting, your internet websites will be up and running no matter what.
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Service Uptime Guarantee in VPS
The service uptime shall never be a problem when you get a
virtual private server through us. The physical hosting server where your account is created is going to be up and running at least 99.9% of the time which includes routine maintenance procedures, which means that you are able to enjoy a speedy and very dependable web hosting service all the time. To avoid any potential for service interruptions, our data centers use multiple Internet suppliers and powerful diesel generators to make sure that nothing will affect the adequate work of your Internet sites. We have a team of experienced admins which will resolve immediately any software issues that might appear, while hardware difficulties are avoided by using new and thoroughly tested web server parts and hard disks working in RAID. In case of DDoS attacks, we have hardware and software firewalls to filter the undesired traffic to your hosting server.
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Service Uptime Guarantee in Dedicated Hosting
While we are unable to control what you do with your
dedicated server, what offline software or script-driven applications you install on it or when you restart it, we can guarantee that it'll be accessible a minimum of 99.9% of the time. Your web server will be located in our state-of-the-art facility in the central district of Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and a number of Internet providers, so no outages or other infrastructural challenges shall affect the proper operation of your web sites at any time. Our skilled group of system administrators will ensure that if your server stops for some reason, it will be restarted quickly. In order to avoid any chance of equipment failures, we are going to give you a hosting server with new and extensively tested hardware components to make sure that all of your websites are going to be up and running no matter what.