Website Migration
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Q: What does the website migration service entail? Will my web site be secure?
A: When your current web hosting provider can no longer meet the necessities of your website, or when you go through continual downtime, or if you have to wait for hours for the customer support staff to respond back to you, it might be a clever idea to swap your provider, i.e. to transfer all the files for your web sites along with your databases from your present provider to your future provider. At HostAura, we realize that this can often be difficult & time–consuming. That’s the reason why we will accomplish all that for you for free!Our highly experienced technical team reps will transfer your site content from your present hosting provider to us. Our technicians have extensive experience with website migration and are able to handle everything – from a typical WordPress weblog or Joomla™ CMS–based web site, to a very complex, custom–made application.
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Q: Web site migration sounds like a lot of work. How long is it going to take?
A: There are lots of variables to keep in mind – the total number of files, the size of the database, the complexity of the web site itself and the present workload of our web site migration experts, etc. Yet, we do our very best to accomplish all website migrations within a 48–hour period. Smaller–sized web sites are transferred faster – usually within 24 hours.
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Q: My personal privacy is crucial to me. What information do you need?
A: We don’t request any sensitive details. We will require, though, the login information for your old web hosting account along with the name of the site that you would like to move.
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Q: I give you access to delicate info. How can I be sure that you won’t misuse it?
A: Customer privacy is among our fundamental responsibilities – that’s why, both our payment transaction page and our CP login page are secured with enterprise–grade SSLs. We use security measures, which include, but are not limited to: physical, digital and managerial procedures to protect the details that we collect on the Internet. And we’ve got a detailed and strict Privacy Policy, which specifies the types of information that we collect.
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Q: Will my site be offline during the transfer?
A: Your website will work just like it did before with your previous hosting provider. When we are done with the migration, your site will be configured to work on our web hosting platform and we will ask you to preview it. If it is working correctly, all you will have to do is modify the NS resource records corresponding to your domain. Your site will be transferred over to us without any downtime whatsoever.
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Q: Will my present web hosting provider need to provide any info/help?
A: While we move your web content, your web hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
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Q: Does it make any difference what platform my current hosting provider is using?
A: We can migrate your website from any web hosting provider or any Linux–driven hosting platform as long as we can get access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we’re unable to migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.